NHTSA Complaint #11398249 — 2019 TESLA MODEL X

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11398249
Vehicle	2019 TESLA MODEL X
Component	EXTERIOR LIGHTING
Date of Incident	January 15, 2021
Date Filed	February 28, 2021
Mileage	5,986 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE PURCHASED THIS VEHICLE BACK IN AUGUST 2019. WE HAVE BEEN EXPERIENCED BOTH INSTRUMENT PANELA FAIL ON HWY IN DAYTIME AND NIGHT TIME. WE HAVE RETURNED TO TESLA SERVICE CENTER ALMOST EVERY MONTH FOR THIS ISSUE. HOWEVER, TESLA ISNT ABLE TO SOLVE THE PROBLEM FOR US. IT SEEMS VERY COMMON TO HAVE BOTH PANELS FAILED AFTER MORE THAN AN HOUR OF DRIVING IT. PLEASE KINDLY HELP TO INVESTIGATE IT. THIS REALLY PUT MYSELF AND FAMILY MEMBERS IN DANGER.

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