NHTSA Complaint #11398136 — 2017 SUBARU WRX

BOUGHT THE CAR AND EXTENDED WARRANTY FROM DEALER USED WITH 33K MILES 11/21/19 A COUPLE MONTHS AFTER PURCHASE I WAS GETTING ONTO THE FREEWAY AFTER WORK (6AM) AND THE RPMS WERE GOING UP BUT MY SPEED WAS NOT. CAR HAD 38K MILES. I PERSONALLY ONLY HAD 4K MILES SINCE OWNERSHIP AND I WOULDN'T THINK THE CLUTCH WAS SHOT DUE BEING A REGULAR MANUAL DRIVER. I USE THE VEHICLE TO COMMUTE ABOUT 40-50 MILES DAILY. 3/4/20 WAS THE DAY I TOOK IT INTO THE DEALERSHIP. DEALER DID NOTHING TO HELP FINANCIALLY. CALLED SOA AND THEY TOLD ME THEY WOULD HELP PARTIALLY PAY FOR THE REPAIR. 13K MILES AFTER THE CLUTCH REPLACEMENT THROW OUT BEARING STARTED CHIRPING WHEN CLUTCH WASN'T ENGAGED. 2/26/2021 - AFTER AN OIL CHANGE I NOTCED A FLUID ON THE BOTTOM OF MY TRANSMISSION AND WENT ONLINE LOOKING TO SEE WHAT WAS WRONG. IN MY SEARCH FOR THAT I FOUND SUBARU SERVICE BULLETINS AND SEEN INFORMATION THAT THEY HAD BETTER PARTS THAT WERE AVAILABLE TO INSTALL ON 2015-18 WRXS. I WAS NOT OFFERED ANY OTHER OPTIONS OTHER THAN PAY FOR REPLACEMENT OR DRIVE IT BROKEN. AFTER FINDING OUT THAT INFORMATION I WENT TO THE DEALERSHIP AND WAS THEN INFORMED THAT FOR THE CLUTCH PARTS, IT'S ONLY FOR PROBLEMS OCCURRING IN CERTAIN SITUATIONS, AND THERE'S NOTHING THEY WERE GOING TO DO FOR ME. AS FOR THE THROW OUT BEARING I WAS TOLD IF I BROUGHT IT IN WITHIN 12K MILES FROM THE REPLACEMENT THEY COULD HAVE FIXED IT, BUT SINCE I'M AT 53K MILES (15K MILES SINCE REPLACEMENT) ONCE AGAIN, NOTHING. AS FOR THE FLUID ON THE TRANSMISSION THEY ROUTED IT TO THE CV AXLE AND ACCORDING TO THE PAPERWORK IT WAS DEEMED "ACCEPTABLE" PER SUBARU. I'VE OWNED A MANUAL TRANSMISSION VEHICLE SINCE 2007 AND NEVER HAD ANY CLUTCH ISSUES THAT I'VE HAD WITH THIS CAR. AND BEING TOLD THAT SQUEEKS AND LEAKS ARE ACCEPTABLE IS EXTREMELY FRUSTRATING.