NHTSA Complaint #11397813 — 2017 TESLA MODEL S

I TOOK MY CAR TO THE TESLA SHOP ON INDEPENDENCE AT CHARLOTTE, NC, AS EXTERNAL NOISE WAS INCREASINGLY AUDIBLE. I WAS CALLED FROM THE TESLA SHOP TO REPLACE THE TIRES AS A POSSIBLE CAUSE. THE TIRES WERE REPLACED & ALIGNMENT DONE 2/16/21 FOR $1900. PICKED CAR 2/17/21 AND SAW THE TIRE PRESSURE CAME UP RIGHT AT THE PARKING LOT (STATIONARY) AND STATING LEFT FRONT TIRE PRESSURE 35 (42 PSI NORMAL). TESLA WAS SWAMPED WITH CUSTOMERS SO I WENT TO DISCOUNT TIRES TO GET THE PRESSURE RESTORED 2/18/21. MORNING OF 2/19/21, PRESSURE CHECK CAME BACK ON. I WENT BACK TO DISCOUNT TIRES, SAME TIRE PRESSURE WAS DOWN TO 29. I CALLED TESLA THAT SOMETHING WAS WRONG WITH THE REPLACEMENT TIRE RIGHT FROM THE SHOP, HENCE I DROVE STRAIGHT TO THE TESLA SHOP FROM DISCOUNT TIRES AS I COULDN'T RISK THIS HAPPENING AGAIN. TESLA FOUND A CRACK IN THE WHEEL OF THE FAULTY TIRE AND ASKED ME TO PAY $1,000 AND THEY WOULD WAVE THE LABOR OF CHANGING THE WHEEL AS A COURTESY. ISSUE IS, HOW DID THE WHEEL BECOME FRACTURED SINCE DROPPING IT AT THE SHOP? I NEVER HAD THIS ISSUE BEFORE DROPPING OFF THE VEHICLE. TESLA WOULD NOT ACCEPT RESPONSIBILITY BUT OFFERED ME 2 OPTIONS; I PAY $1,000 FOR A NEW WHEEL OR THEY LOAN ME A WHEEL TO GO FIX MY CRACKED WHEEL ELSEWHERE. I WAS FRUSTRATED, HENCE I TOOK THE LOANER WHEEL. ON LEAVING THE TESLA SHOP, THE TIRE PRESSURE CAME ON BUT THIS TIME FOR THE RIGHT FRONT WHEEL. IT WAS LIKE HAVING A BAD DREAM. LONG STORY SHORT, I WENT BACK TO DISCOUNT TIRE, THERE WAS AN IDENTICAL CRACK IN THE RIGHT FRONT WHEEL. I WENT ON TESLA FORUM TO REVIEW COMPLAINTS FROM OTHER CUSTOMERS AND THIS IS UNFORTUNATELY COMMON, ESPECIALLY AMONGST MODEL S. THIS IS LIKELY MANUFACTURING DEFECTS AND CAN BE CATASTROPHIC FOR ROAD USERS IF NOT URGENTLY ADDRESSED. I AM A PHYSICIAN AND HAVE SEEN THE TRAGEDY'S PEOPLE SUFFER WHEN QUALITY IS COMPROMISED.