NHTSA Complaint #11397699 — 2008 SMART FORTWO CABRIO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11397699
Vehicle	2008 SMART FORTWO CABRIO
Component	ELECTRICAL SYSTEM
Date of Incident	February 23, 2021
Date Filed	February 24, 2021
Mileage	90,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

CAN NOT TURN IGNITION KEY TO START THE CAR. CAR WAS PARKED IN A PARKING LOT. AFTER SEVERAL HOURS HAD TO PRY UP CONSOLE TO SWITCH THE THE YELLOW UP. THEN HAD TO PUT GEAR IN NEUTRAL. PUT OIL IN GEAR SHAFT AREA. PLUS BLOW OUT ANY DEBRIS THAT MIGHT HAVE FALLEN IN KEY HOLE. ALSO PUT LUBRICANT IN KEY SHAFT. WITH SEVERAL ATTEMPTS THE KEY FINALLY TURNED OVER. AFTER BEING STRANDED FOR FOUR HOURS IN 0 DEGREE WEATHER. MY VEHICLE REMAINS IN A PARKING LOT. HAVE NO IDEA WHERE TO TAKE THIS VEHICLE DUE TO NO DEALERS WORK ON A SMART CAR. HAVE NO IDEA WHAT OR HOW TO FIX THIS PROBLEM. THIS FAULTY MECHANISM NEEDS TO BE RECALLED.

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