NHTSA Complaint #11397591 — 2013 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11397591
Vehicle	2013 RAM 2500
Component	SERVICE BRAKES
Date of Incident	February 19, 2021
Date Filed	February 23, 2021
Mileage	71,584 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE PARKING BRAKES TO STOP THE VEHICLE. THE CONTACT DIAGNOSED THE FAILURE AS AN INNER PLASTIC LINER TUBE IN HOSE COMING FROM THE STEERING WHEEL PUMP THAT JAMMED THE POWER SCREW VALVE. THE CONTACT REPAIRED THE FAILURE HIMSELF. THE CONTACT STATED THAT HE LEFT MESSAGES FOR A LOCAL RAM DEALER HOWEVER, THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,584.

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