NHTSA Complaint #11119518 — 2013 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11119518
Vehicle 2013 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I WAS TRAVELING ALONG I-25 ABOUT 75-80 MPH WHEN THE STEERING GOT EXTREMELY TIGHT SO I STARTED TO SLOW DOWN AND WHEN I DID SO I FOUND OUT THERE WAS LITTLE TO NO BRAKES. ONCE I COASTED TO THE EDGE OF THE INTERSTATE THE TRUCK STARTED TO OVERHEAT REALLY FAST SO I SHUT IT OFF. I OPENED THE HOOD AND EXAMINED THE MOTOR AND FOUND THAT THE WATER PUMP SHAFT HAD SNAPPED OFF BECAUSE THE WATER PUMP FAILED. WHEN IT HAPPENED MY TRUCK LOST EVERYTHING THAT IS TURNED OFF OF THE SERPINTINE BELT WHICH INCLUDES POWER STEERING PUMP ALL HYDRAULIC SYSTEM FOR MY MASTER CYLINDER AND COOLING SYSTEM. THERE WAS NO WARNING THAT THE PUMP WAS GOING TO FAIL AND AT 75 MPH IT WAS AMAZING THAT NOTHING CATASTROPHIC HAPPENED WITH NO STEERING OR BRAKES. I HAVE RESEARCHED AND FOUND THERE IS A RECALL FOR THE WATER PUMP ON MY TRUCK BUT IT DOESNT MENTION ANYTHING ABOUT IT FAILING LIKE MINE DID WITH 40,000 MILES ON IT.

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