NHTSA Complaint #11397483 — 2015 HYUNDAI VELOSTER

I HAVE REPORTED AN ISSUE TO RONNIE FREEZE, SERVICE MANAGER AT O. B. , MS. HYUNDAI IN APRIL 2015. LESS THAN 3 MONTHS AFTER PURCHASE. I HAD ENGINE AND STARTING FAILURE FOR 15-25 MINUTES AFTER A CHECK SENSOR CODE POPPED UP. I GAVE THIS CODE TO SERVICE, AND ALL THEY COULD SAY WAS, 'WELL, I NEVER HEARD OF THAT'. LET ME KNOW IF IT HAPPENS AGAIN. AND IT DID, AND I REPORTED IT, AND... NOTHING. SAME OLD THING, DON'T KNOW WHAT THAT COULD BE. WELL AFTER THE THIRD TIME, I BEGAN TO FEEL THE CAR RUNNING STILL EVEN WHEN THE KEY WAS REMOVED. SOUNDS CRAZY BUT I HAD MULTIPLE FAMILY MEMBERS WHO WITNESSED THIS ISSUE. SCARY THAT I REPORTED THIS ALSO, BUT NOBODY KNEW ANYTHING TO DO. MR. FREEZE AT OLIVE BRANCH HYUNDAI ACTED LIKE I WAS CRAZY. I KNOW WHEN THERE IS AN ISSUE AND I SAY THAT I HAVE HAD ONE SINCE I SIGNED PAPERS ON 01/23/2015. I AM EXTREMELY LUCKY THAT A FIRE HASN'T STARTED WITH MY VEHICLE APPARENTLY NOT COMPLETELY SHUTTING DOWN. I FEEL THAT SOMEONE HAS KNOWN ABOUT THE CURRENT SITUATION WITH THE ENGINE AND I ALSO FEEL THAT I PURCHASED A LEMON THIS TIME WITH HYUNDAI. I LOVE MY CAR AND TRULY HATE THE FEELING OF NOT KNOWING IF I WILL BE SAFE THE NEXT TIME I GET IN MY VEHICLE TO DRIVE ANYWHERE. I FEEL THAT A SATISFACTORY RESPONSE IS NEEDED IMMEDIATELY FROM HYUNDAI AS TO WHAT I SHOULD EXPECT FROM THEM. I NEED ANSWERS RIGHT AWAY. IT HAS BEEN TOO LONG OR HYUNDAI TO DECIDE WHAT THE SOLUTION WILL BE. I NEED A RESPONSE FROM THE COMPANY NOW! I NO LONGER PUT 100% TRUST IN HYUNDAI. WHAT COULD THE RECALL COVER? A REPLACEMENT ENGINE, AND REPLACEMENT ROD BEARINGS, AND EVERYTHING ELSE THAT COULD BE DAMAGED? I FEEL LIKE HYUNDAI HAS FAILED MAJOR BY NOT DOING ANYTHING TO REMEDY THE DEFECT IN A REASONABLE AMOUNT OF TIME!! I DON'T HAVE A SAFE CAR TO DRIVE ANYWHERE NOW. I WANT ANSWERS.