NHTSA Complaint #11397400 — 2015 KIA SORENTO

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A REVVING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO AFTER USING THE REMOTE STARTER TO START THE VEHICLE, THE ENGINE WOULD NOT TURN-OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER BAYSIDE KIA LOCATED AT 3188 CRAIN HWY, WALDORF, MD 20603 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.