NHTSA Complaint #11397393 — 2016 CHEVROLET TRAVERSE

ON FRIDAY JAN.15, 2021 I DROVE TO MY SON'S HOUSE AND PARKED MY 2016 CHEVY TRAVERSE SUV OUTSIDE MY SON'S HOUSE AT APPROX.12PM. NO ONE WAS DRIVING THE CAR AND THE ENGINE WAS NOT RUNNING. AT ABOUT 6:45PM A CAR PASSING BY NOTICED A FIRE ON TOP OF THE HOOD ON THE DRIVER'S SIDE OF MY SUV. THE PERSON KNOCKED ON THE HOUSE DOOR TO LET US KNOW THAT THE CAR WAS ON FIRE. WE CALLED THE FIRE DEPT. THE FIRE DEPT. WAS ABLE TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE FIREFIGHTER EXAMINED THE SCENE AND TOLD ME IT WAS CAUSED BY THE WIPER MOTOR. THE POLICE ALSO DID AN INVESTIGATION. EVIDENCE TECHNICIAN SAID HE DID NOT SEE ANYTHING SUSPICIOUS ABOUT THE FIRE. WE LOOKED ON LINE AND SAW THAT THE 2016 CHEVY TRAVERSE HAS A RECALL FOR WIPER MOTOR FIRES. WHEN I PUT IN MY VIN NUMBER THEY SAID MY CAR WAS NOT PART OF THE RECALL. I CALLED CHEVY AND THEY TOLD ME I HAD TO GO THROUGH MY INSURANCE. MY CAR HAD $3600.00 WORTH OF DAMAGE AND WAS TOWED TO GERBER COLLISION WHERE MY CAR WAS REPAIRED.