NHTSA Complaint #11397388 — 2013 DODGE DART

EVER SINCE WE PURCHASED THE VEHICLE IN 2013 WE HAVE HAD ISSUES WITH IT. I HAVE TAKEN IT IN NUMEROUS TIMES AS THE PANEL WOULD JUST GO BLANK FROM TIME TO TIME AND HEATER WOULD GO FULL BLAST NO WAY TO CONTROL RADIO OR ANYTHING THROUGH THE PANEL. I WOULD ALSO COMPLAIN THAT THE GEAR SHIFTER WOULD STICK MEANING ONLY WHEN I WOULD BE IN REVERSE IT WOULD STICK AND NOT GO INTO DRIVE UNLESS YOU FORCED IT TO THE LEFT AND BACK INTO DRIVE IT WOULD CATCH THE GEAR. THIS HAS BEEN A NON GOING THING THROUGH THE DEALERSHIP WE WENT AS FAR AS FILING A COMPLAINT WITH CHRYSLER AS THAT IS THE NUMBER DEALERSHIP REFERRED US TOO. THEY SAID IT WAS A DEFECTIVE CAR, BUT WE GOT NO WHERE WITH IT AND FINALLY WARRANTY WAS UP AND THEN THEY WANTED ALOT OF MONEY TO REPLACE THE PANEL AFTER IT HAD BEEN REPLACED BEFORE BY THEM. OUR CHART IS PROBABLY SO THICK IN REGARDS TO THE SAME WRONG MALFUNCTION. IT ONLY HAPPENS DURING THE WINTER MONTHS AS RIGHT NOW ITS DOING IT AGAIN AND I AM SURE WITH THE STICKING AND US NEEDING TO FORCE IT INTO DRIVE IS PROBABLY NOT A GOOD THING EITHER. I HAVE THROWN MY HANDS UP IN THE AIR WITH THIS CAR AND TRYING TO GET SOMEONE TO HELP ME, BUT I CAN NOT AFFORD TO BUY A NEW CAR. I WOULD JUST LIKE FOR SOMEONE TO DO RIGHT BY THIS LEMON THEY MAKE IT SO HARD TO CONSTANTLY TRY AND FOLLOWUP OR THEY KEEP GIVING US DIFFERENT NUMBERS WITH NO CALL BACK. SO IF YOU COULD PLEASE DO A REPORT ON THIS AND LOOK INTO THIS FOR ME. I WOULD TRULY APPRECIATE IT. I AM SURE MY CAR IS NOT THE ONLY ONE WITH THIS MALFUNCTION AS THE PEOPLE IN THE SERVICE DEPARTMENT HAVE MADE IT CLEAR THAT THEY WERE NO GOOD. PLEASE HELP ME WITH THIS I CAN BE CONTACTED AT [XXX]. THANK YOU IN ADVANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR