NHTSA Complaint #11397288 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT'S WIFE WAS ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN TO HERITAGE FORD (2075 EDSEL LN NW, CORYDON, IN 47112) FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) AND AN UNKNOWN RECALL, PRIOR TO THE FAILURE. THE CONTACT STATED THAT AFTER THE RECALL REPAIRS WERE PERFORMED, THE LOW COOLANT WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS REPAIRED HOWEVER, THE LOSS OF COOLANT PERSISTED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE FAILURE WAS DIAGNOSED WITH SET CYLINDER OVER TEMPERATURE AND ENGINE COOLANT LEVEL LOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.