NHTSA Complaint #11397277 — 2014 MERCEDES BENZ B-CLASS ELECTRIC

TL* THE CONTACT OWN A 2014 MERCEDES BENZ B-CLASS ELECTRIC. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, AN UNKNOWN YELLOW WARNING LIGHT ILLUMINATED INDICATING ASSISTANCE REQUIRED. THE DRIVER CONTINUED TO DRIVE THE VEHICLE AND SHORTLY AFTER, WHILE ATTEMPTING TO PARK ON THE SIDE OF THE ROAD, ANOTHER RED WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVETRAIN TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO EURO MOTORCARS APPEARANCE CENTER (4932 BETHESDA AVE, BETHESDA, MD 20814, (301) 654-8153) WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVETRAIN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V655000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.