NHTSA Complaint #10778583 — 2014 MERCEDES BENZ B-CLASS ELECTRIC ELECTRICAL SYSTEM

Complaint Details

ODI Number	10778583
Vehicle	2014 MERCEDES BENZ B-CLASS ELECTRIC
Component	ELECTRICAL SYSTEM
Date of Incident	June 6, 2015
Date Filed	September 29, 2015
Mileage	8,184 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE OPERATING THE VEHICLE ON THE ROAD THE CAR LOST THE ABILITY TO ACCELERATE BEYOND 10 MILE PER HOUR; FORTUNATELY, WE WERE JUST BLOCKS AWAY FROM OUR HOME. MY WIFE CALL THE SERVICE CENTER AND THEY PICKED IT UP AND PROVIDED HER WITH A LOANER. WHILE DRIVING AT 35 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN PERFORMED A SOFTWARE UPDATE ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,184.

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