NHTSA Complaint #11397013 — 2012 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-30 MPH, THE VEHICLE MADE AN ABNORMAL BANGING SOUND WITH THE CHECK OIL WARNING LIGHT FLASHING ON AND OFF WHILE THE VEHICLE DECELERATED. THE CONTACT INFORMED GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129) OF THE FAILURE AND OF THE RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,385. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB