NHTSA Complaint #11396834 — 2015 DODGE GRAND CARAVAN ENGINE

Complaint Details

ODI Number	11396834
Vehicle	2015 DODGE GRAND CARAVAN
Component	ENGINE
Date of Incident	February 18, 2021
Date Filed	February 18, 2021
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR PURCHASED BRAND NEW MARCH 2015. FEBRUARY 2021 AT APPROXIMATELY 93,000 MILES EXTENSIVE OIL LEAKING DAMAGE. CAR IS LEAKING OIL FROM THE OIL FILTER HOUSING UNIT INCLUDING THE GASKETS AROUND. AT THIS POINT, THE CORRECT PART IS ON BACK ORDER FROM CHRYSLER, PER THE DEALER WHERE PURCHASED THE CAR, I AM NUMBER 28,000 PLUS IN THE LINE TO RECEIVE THIS PART. THERE IS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. THE VAN LEAKS WHEN PARKED AND IN DRIVE. I GOT AN OIL CHANGE END OF DECEMBER 2020 AND WAS DOWN TO TWO QUARTS OF OIL IN A MONTH TIME AND 1000 MILES SINCE OIL CHANGE. THE CAR IS NOW UN DRIVEABLE AND CHRYSLER IS DOING NOTHING TO ASSIST WITH GETTING A LOANER VEHICLE.

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