NHTSA Complaint #11396764 — 2020 RAM 1500

VEHICLE EMITS A STRONG VIBRATION IN 1800-2000 RPM AT EVERY GEAR AND SPEED WHEN THE ENGINE IS UNDER LOAD. THE VEHICLE DOES NOT VIBRATE AT THIS RPM RANGE IN PARK OR NEUTRAL. VEHICLE EMITS VIBRATION THROUGH DRIVER STEERING WHEEL, GAS PEDAL, FLOOR, AND SEAT. VIBRATION ALSO FELT IN PASSENGER FLOOR. VIBRATION CAUSES BOOMING, SOUNDS IN THE CABIN THAT ARE UNCOMFORTABLE. VIBRATION IS INCREASED WHEN IN 4WD AUTO VS 2WD AND 4WD HIGH. VIBRATION IS AT IT'S LOUDEST AT CRUISING SPEEDS ON HIGHWAY WHEN IN THE AFFECTED RPM RANGE. FCA IS UNWILLING TO ADDRESS THE VIBRATIONS OF THE VEHICLE AND REFUSES TO DIAGNOSE AND REPAIR. VEHICLE IS DESCRIBED AS "OPERATING AS DESIGNED" AND THIS IS A "CHARACTERISTIC OF THE VEHICLE" FROM FCA CUSTOMER SERVICE REPRESENTATIVES AND TECHNICIANS/ENGINEERS. VIBRATIONS CAUSING HEADACHES AND NAUSEA DUE TO GENERAL DISCOMFORT OF THE CABIN VIBRATION. ISSUE DID NOT EXIST UPON PURCHASE OF VEHICLE, BUT RATHER DEVELOPED AFTER ROUGHLY 2000 MILES.