NHTSA Complaint #11396687 — 2020 GMC SIERRA 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11396687
Vehicle	2020 GMC SIERRA 1500
Component	STEERING
Date of Incident	February 16, 2021
Date Filed	February 17, 2021
Mileage	10,733 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE STEERING WILL COMPLETELY LOCK UP, THIS IS THE 2ND OCCURRENCE. IT WAS AT THE DEALER 1143 MILES AGO AND CODES WERE CLEARED, PROBLEM REOCCURRED. I WAS ABLE TO START THE VEHICLE, PUT IN DRIVE/REVERSE NEUTRAL ETC WITHOUT ISSUES, HOWEVER THE STEERING WAS COMPLETELY LOCKED UP AND WOULD NOT ALLOW STEERING/CONTROL OF THE VEHICLE. THE VEHICLE WAS PARKED IN DRIVEWAY, COLD OUTSIDE BOTH TIMES. I HAVE VIDEO EVIDENCE. THE FIRST OCCURRENCE 12/26/2020 AT 9591 MILES, 2ND OCCURRENCE 2/16/2021 AT 10733 MILES (1142 MILES LATER)

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