NHTSA Complaint #11396617 — 2020 TOYOTA RAV4
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11396617 |
| Vehicle | 2020 TOYOTA RAV4 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
FRONT WINDSHIELD DEFROSTER IS LOCATED IN THE CENTER 1/2 OF THE WINDSHIELD, BUT NOT ON THE LEFT OR RIGHT SIDE. AS SUCH, THE LEFT AND RIGHT SIDE OF THE WINDSHIELD WILL ICE-OVER DURING NORMAL WINTER SNOW CONDITIONS. ADDITIONALLY, PASSENGER-SIDE WINDSHIELD WIPER FALLS OUTSIDE OF THE DEFROSTER AND WILL FREEZE OVER, ALLOWING THE WIPER TO BUILD-UP ICE THAT MAY SCRATCH THE WINDSHIELD. BECAUSE OF THE AUTOMATIC WEATHER SYSTEM, IT IS ALSO POSSIBLE TO RUIN YOUR WINDSHIELD WIPER MOTOR FROM THE AUTOMATIC WEATHER SYSTEM TURNING THE WIPERS ON TO FULL IN AN ATTEMPT TO TRY AND REMOVE THE ICE. BECAUSE THE ICE NEVER MELTS, IT CAN'T WIPE THE ICE OFF AND THUS CONTINUES WIPING AT FULL-SPEED. IF THIS PERSISTS, MOTOR WILL BURN-OUT LEAVING BOTH WIPERS OUT OF COMMISSION. I HAD THIS PROBLEM WHILE DRIVING ON A MOUNTAIN HIGHWAY IN NORMAL SNOW CONDITIONS. BOTH SIDES OF WINDSHIELD LOCATED OUTSIDE OF THE CENTER 1/2 FROZE OVER AND BECAME HARD TO DEFROST, AND THE PASSENGER-SIDE WIPER HAD AN ICE BUILD-UP. SEEMS TO AFFECT THE 2019-2021 MODEL RAV4 AS WELL AS SOME 4RUNNER MODELS WITH THE SAME DEFROSTER BUILD.
Related Complaints for the 2020 TOYOTA RAV4
Other VISIBILITY/WIPER Complaints
#11602886
Driving at highway speeds with no other vehicles around, sunroof closed but shade open, sunroof exploded. Edges of su...
#11533188
It is a common occurence on the 2020 models that the driver and passenger side mirrors begin to extrmely shake after ...
#11473898
Windshield cracked right below windshield wiper on passenger side. No damage prior to crack, appears windshield faile...
#11402996
WHEN VEHICLE WAS STATIONARY AND IN COVERED CARPORT SUNROOF SPONTANEOUSLY POPPED AND SHATTERED
#11383246
I BOUGHT MY 2020 RAV4 LE VIN: [XXX] LAST JAN.2020 I NOTICED THE BACK DOOR GLASS HAS A LOT OF CIRCLES COMING FROM EFF...
Recent Complaints for the 2020 TOYOTA RAV4
#11718624
UNKNOWN OR OTHER
I am submitting this complaint regarding a structural failure of the rear liftgate hinges on my 2020 Toyota RAV4 XLE....
#11716588
STRUCTURE:BODY
I am writing to formally report a significant structural failure regarding the power liftgate system on my 2020 Toyot...
#11716210
SUSPENSION
The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was...
#11716210
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was...
#11714677
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Rear hatch were repaired new actuators but still malfunctioning now hinges are defective dealer won't honor extended ...