NHTSA Complaint #11396583 — 2019 HYUNDAI SANTA FE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11396583
Vehicle	2019 HYUNDAI SANTA FE
Component	VEHICLE SPEED CONTROL
Date of Incident	October 1, 2020
Date Filed	February 17, 2021
Mileage	12,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER PULLING INTO A PARKING SPACE, WHEN THE VEHICLE'S ENGINE SUDDENLY REVVED UP, ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A WATER PIPE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE VEHICLE WAS TOWEDFOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630; (916) 293-4760) WHO WERE NOT ABLE TO DUPLICATE THE FAILURE THEREFORE WERE UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THE FAILURE HAD OCCURRED TWICE WITHIN THE LAST 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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