NHTSA Complaint #11396478 — 2014 CHRYSLER TOWN AND COUNTRY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11396478
Vehicle	2014 CHRYSLER TOWN AND COUNTRY
Component	ENGINE
Date of Incident	January 19, 2021
Date Filed	February 16, 2021
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I NOTICED OIL UNDER MY VEHICLE. I CRAWLED UNDERNEATH THE VEHICLE AND NOTICED OIL WAS COATING ALL VISIBLE PARTS OF MOTOR. UPON FURTHER INSPECTION THE OIL FILTER HOUSING ASSEMBLY HAS DEVELOPED A CRACK IN IT. THIS IS A PLASTIC PIECE THAT IS AFFIXED TO THE ENGINE (HEAT AND PLASTIC DO NOT MIX). THIS HAS CAUSED OIL TO LEAK ONTO THE MOTOR (AT APPROXIMATELY 1 QUART PER 3000 MILES DRIVEN). THIS HAS THE POTENTIAL TO CAUSE A FIRE IN THE ENGINE BAY AT ANY TIME.

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