NHTSA Complaint #11396389 — 2019 GMC TERRAIN

WHEN I SHIFT IT FROM REVERSE TO DRIVE ON A VERY SLIGHT INCLINE, THE ENGINE WILL REV AND NOT ACCELERATE AFTER I INITIALLY START MOVING FORWARD. IT ACTUALLY ALMOST COMES TO A STOP BEFORE FINALLY ACCELERATING. IT HAS NOW STARTED DOING IT WHILE DRIVING AND STALLED IN THE HIGHWAY ON 2/13. I CARRIED IT LAST YEAR FOR THE SAME ISSUE, BUT THEY TOLD ME THEY COULDN'T DUPLICATE IT. TODAY, THEY TOLD ME THE SAME THING. THEY CAN'T EXPLAIN WHY IT STALLED IN THE MIDDLE OF THE ROAD. EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON AND ON-STAR TOLD ME TO CARRY IT TO A DEALER. THE SERVICE TECH GUY ALSO TOLD ME THAT MY VEHICLE HAD 67,000 MILES ON IT. IT HAS LESS THAN 30,000 (NOT SURE ON THE EXACT NUMBER SINCE IT IS STILL AT THE DEALERSHIP.) IT IS NO LONGER SAFE TO DRIVE, BUT SINCE THEY CANNOT DUPLICATE IT, THEY AREN'T EVEN GOING TO INVESTIGATE IT FURTHER.