NHTSA Complaint #11396348 — 2018 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11396348
Vehicle	2018 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	February 14, 2021
Date Filed	February 15, 2021
Mileage	59,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

OUR SUNROOF GLASS "EXPLODED" SUDDENLY WHILE DRIVING STRAIGHT ON A SMOOTH ROAD - NO ROCKS OR DEBRIS AROUND AND NORMAL COOL WINTER DAY ~25F. DRIVING 70MPH ON MAINE I295 AT NOONTIME. WE HAD BEEN DRIVING FOR TWO HOURS PRIOR TO THIS EVENT ALSO IN GOOD WEATHER AND GOOD ROAD CONDITIONS. SOME GLASS BLEW OUTWARDS, AND MANY PIECES FELL ONTO THE PROTECTIVE COVER WHICH FORTUNATELY WAS CLOSED. WE EVENTUALLY SLID THE COVER OPEN TO LOOK UP AND DISCOVERED WHAT HAPPENED.

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