NHTSA Complaint #11396314 — 2021 VOLKSWAGEN ATLAS

THE VEHICLE COLLECTS SNOW/ICE WHILE YOU ARE DRIVING CAUSING IT TO VIOLENTLY SHAKE. RCM FROM VW CALLED TOLD ME TO KEEP DRIVING WHEN IT IS VIOLENTLY SHAKING BECAUSE THE SNOW WILL MELT WHILE YOUR DRIVING IN -10 DEGREE WEATHER. I HAVE HAD VEHICLES THAT COLLECT SNOW WHEN IT IS PARKED OR GO THROUGH A 15 INCH TALL DRIFT BUT NEVER THIS BAD AND NEVER WHILE DRIVING AT A CONSTANT SPEED. I HAVE HAD TO PULL OVER MULTIPLE TIMES ON A 35 MILE DRIVE ON PAVED ROADS TO CLEAN SNOW OUT AND RISK GETTING HIT BY OTHER VEHICLES. WHICH HAS ACTUALLY ALMOST HAPPENED TWICE. OTHERWISE IT STARTS TO SHAKE SO BAD I FEAR I WILL LOOSE CONTROL AND ROLL THE VEHICLE. HAS HAPPENED EVERY TIME WE GET A SNOW STORM. I HAVE HAD OR DRIVEN OVER 20 VEHICLES AND HAVE NEVER HAD A VEHICLE COLLECT SNOW WHILE I WAS DRIVING 55-65 MPH.