NHTSA Complaint #11396240 — 2020 SUBARU LEGACY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11396240
Vehicle	2020 SUBARU LEGACY
Component	ELECTRICAL SYSTEM
Date of Incident	February 10, 2021
Date Filed	February 15, 2021
Mileage	14,628 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

RADIO AND CONTROL UNIT RANDOMLY RESTARTS AND FREEZES, AFFECTING THE RADIO FROM WORKING, THE VEHICLE CONTROL AND DRIVING ASSISTANCE OPTIONS, AND THE TWO USB PORTS WHICH ARE THE ONLY POWER SOURCES IN THE VEHICLE FROM WORKING CORRECTLY. I HAVE NO AUDIO AND CANNOT RESET THE RADIO AND CANNOT CHANGE VEHICLE CONTROL FUNCTIONS. WHEN I SELECT CERTAIN BUTTONS IT DOES NOTHING.

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