NHTSA Complaint #11396218 — 2021 KIA SELTOS POWER TRAIN

Complaint Details

ODI Number	11396218
Vehicle	2021 KIA SELTOS
Component	POWER TRAIN
Date of Incident	February 12, 2021
Date Filed	February 15, 2021
Mileage	3,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE CAR IS UNABLE TO SHIFT INTO DRIVE OR PARK. IT TAKES RELEASING THE SHIFT LOCK TO MAKE IT GET INTO REVERSE OR NEUTRAL AND A VERY SPECIFIC SEQUENCE TO ACCIDENTALLY GET IT INTO PARK. AFTER TRYING TO PARALLEL PARK INTO A SPOT, THE CAR BECAME STUCK IN REVERSE AND COULD NOT BE MANEUVERED. IT WAS ONLY ABLE TO ROLL DOWNHILL IN NEUTRAL OR REVERSE WITH POWER, BOTH OF WHICH WOULD HAVE LED TO A COLLISION. THE VEHICLE WAS STATIONARY ON THE CITY STREET AND BLOCKED TRAFFIC, ESPECIALLY PROBLEMATIC DURING THE SNOW STORM. I RECEIVED THE CAR BACK FROM THE DEALER 3 DAYS PRIOR FROM A TRANSMISSION REPLACEMENT AND SEEMS TO BE A PROBLEM IN THE SAME VEIN.

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