NHTSA Complaint #11396178 — 2012 FORD F-150

WHILE DRIVING (AT ANY SPEED AND FROM ANY GEAR) TRUCK FREQUENTLY, UNPREDICTABLY EXHIBITS FOLLOWING BEHAVIOR: - SPEEDOMETER NEED DROPS TO ZERO REGARDLESS OF ACTUAL SPEED. - TRUCK LOSES PROPER SHIFTING FUNCTIONALITY. EVENT HAS OCCURRED A DOZEN TIMES OR SO SINCE 12 DECEMBER 2020, USUALLY AT SPEEDS AND GEARING ABOVE THIRD. TYPICAL RESULT IS TRUCK WILL NOT DOWNSHIFT BELOW THIRD GEAR, BUT ON ONE OCCASION EVENT OCCURRED AT A STOP LIGHT, AND GEARING ABOVE FIRST WOULD NOT ENGAGE - ODOMETER, TRIP METER, GAS MILEAGE AND OTHER DIGITAL INFORMATION DISPLAYS NULL OUT TO DASHES INSTEAD OF SHOWING NUMBERS - A WRENCH SYMBOL APPEARS ON RIGHT SIDE OF THE DIGITAL DISPLAY. SYMBOL SOMETIMES REMAINS FOR THE DURATION OF THE EVENT, AND SOMETIMES GOES AWAY. - SOMETIMES THE CHECK ENGINE LIGHT APPEARS, SOMETIMES NOT - AIRBAG LIGHT ILLUMINATES IF I TURN THE TRUCK OFF, REMOVE THE KEY, AND THEN RE-START, THE TRUCK TEMPORARILY RETURNS TO NORMAL FUNCTION, WITH NO INDICATION EVENT OCCURRED (CHECK ENGINE LIGHT NOT ON, ETC). TRUCK OPERATES NORMALLY UNTIL IT HAPPENS AGAIN, OFTEN WITHIN MINUTES (OR EVEN MOMENTS) OF THE RESET, BUT SOMETIMES NOT AGAIN FOR THE DURATION OF A 20 OR 25 MINUTE TRIP. TRUCK IS NOT SAFE TO OPERATE IN THIS CONDITION AND I HAVE NOW STOPPED DRIVING IT. I HAVE BEEN STUCK AT A RED LIGHT ON A GRADE WITH A LOAD IN THE BED AND TRAFFIC BEHIND ME, UNABLE TO MOVE WHEN THE LIGHT CHANGES, BECAUSE FIRST AND SECOND GEAR WILL NOT ENGAGE, AND THIRD GEAR LACKS TORQUE TO GET MOVING. ONCE, AFTER ACCELERATING FROM A STOP, THE EVENT OCCURRED AND THE TRUCK WAS STUCK IN FIRST GEAR, CAUSING UNSAFE TRAFFIC CONDITION (FOR ME AND OTHERS) WHILE I ATTEMPTED TO PULL OVER SAFELY THROUGH TRAFFIC. IN ADDITION TO PHOTOS SUBMITTED HEREWITH, I HAVE VIDEO CLIPS SHOWING OCCURRENCE AT HIGHWAY AND AT SURFACE STREET SPEEDS. CONTACT ME IF YOU WANT THEM.