NHTSA Complaint #11396140 — 2020 NISSAN SENTRA

AFTER PURCHASING THE 2020 NISSAN SENTRA. I NOTICED THE LED HEADLIGHTS WERE NOT BRIGHT AT PROJECTING ON THE ROAD CORRECTLY. COMPARED TO TRADITIONAL BULBS AND OTHER SEDANS OF YEAR 2020 MODELS. I COMPLAINED TO NISSAN WAS TOLD THAT IT WAS A RECALL FOR THE LEFT HEADLIGHT DUE TO MISALIGNMENT. AFTER THEY REPLACED IT, THEY BOTH WERE NOT ALIGNED. TOOK IT BACK TO THE DEALERSHIP TO MENTION IT. THEY COULD NOT PERFORM ANY TESTS BECAUSE IT DAYLIGHT AND TOLD ME THAT THERE IS NO WAY SINCE THE DEALER HOURS ARE IN DAYLIGHT HOURS AND TO SELF DIAGNOSE AND CORRECT IT MYSELF SHOWING MY HOW TO ALIGN IT. I TRIED TO ALIGHT WHICH WORKED. BUT THE BRIGHTNESS OF LED OF FAR LESS THAN OTHER CARS. WHICH IS SAFETY ISSUE BECAUSE YOU CAN ONLY SEE THE ROAD AND ANY OBJECTS APPROXIMATELY 20 FEET AHEAD. THE LIGHT IS FOCUSED ALL THE CENTER OF THE VEHICLE AHEAD AND LEAVES THE SIDE AND MAIN AREAS DARK. I WOULD HAVE TO MANUALLY USE MY HIGH BEAMS TO NAVIGATE ON STREETS.