NHTSA Complaint #11395925 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. THE CONTACT TOOK THE VEHICLE TO GIBBES FORD (2840 ST MATTHEWS RD, ORANGEBURG, SC 29118) WHERE THE FAILURE WAS DIAGNOSED AS A TRANSMISSION FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILED TO START AT THE DEALER AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AND THE TRANSMISSION WAS REPLACED AT HILBISH FORD (2600 S CANNON BLVD, KANNAPOLIS, NC 28083) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 168,919.