NHTSA Complaint #11395796 — 2017 NISSAN MURANO

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11395796
Vehicle	2017 NISSAN MURANO
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	February 1, 2019
Date Filed	February 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ADAS IS COMPLETELY UNRESPONSIVE. THE VEHICLE BREAKS UNEXPECTEDLY WITHOUT CAUSE OR WARNING. THE PROBLEM IS MOST COMMON WHEN CROSSING RAILROAD TRACKS. THIS PRESENTS AN EXTREME SAFETY HAZARD TO MYSELF AND MY FAMILY. THE SYSTEM NO HAS NO FUNCTION AND I AM UNABLE TO UTILIZE THE MOST BASIC FEATURES, TO INCLUDE CRUISE CONTROL. THE ADAS SYSTEM LIGHTS ARE CONTINUOUSLY ILLUMINATED ON MY DASH, EVEN AFTER ATTEMPTS TO RESET THE SYSTEM.

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