NHTSA Complaint #11395714 — 2016 DODGE DURANGO STRUCTURE:BODY

Complaint Details

ODI Number	11395714
Vehicle	2016 DODGE DURANGO
Component	STRUCTURE:BODY
Date of Incident	March 10, 2017
Date Filed	February 11, 2021
Mileage	50,438 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

2016 DURANGO LIFTGATE HAS WATER DAMAGE ON THE LEFT SIDE WITHIN 2 YEARS OF IT BEING PURCHASED BRAND NEW. I CALLED DODGE AND THEY ADVISED ME THAT THE CAR WAS OUT OF WARRANTY, BY LESS THAN 500 MILES. I RECENTLY PURCHASED A 2019 DURANGO LIFTGATE FROM EBAY BECAUSE MOPAR HAS A NATIONWIDE SHORTAGE ON THIS ITEM AND WITHIN 60 DAYS IT HAPPENED AGAIN BUT THIS TIME ON THE RIGHT SIDE. MOPAR IS MANUFACTURING THIS LIFTGATE TO GAIN PROFIT, BECAUSE THEY KNOW THAT THIS WILL CONTINUE TO HAPPEN. THEY ARE NOT HELP TO CUSTOMER WHO ARE A VICTIM OF THEIR DEFECTIVE PRODUCT.

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