NHTSA Complaint #11395450 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND AS DESIGNED. ADDITIONAL, THERE WAS AN ABNORMAL SOUND COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE CONTACT TOOK THE VEHICLE TO GETTEL KIA OF BRADENTON (6423 14TH ST W, BRADENTON, FL 34207) TO BE DIAGNOSED. THE DEALER INFORMED THE CONTACT THAT THE FAILURE ON THE VEHICLE WAS NOT RELATED TO THE RECALL. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE MUFFLER. THE CONTACT DISAGREED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *JS