NHTSA Complaint #11395204 — 2016 TESLA MODEL S

CAR SUSPENSION FELT LOOSE AND WEIRD. UNDER NORMAL DRIVING (CITY STREETS AND HIGHWAYS), CHANGING LANES OR GOING OVER ROADS WITH SLIGHT CROWN OR RUTS CAUSED THE CAR TO SUDDENLY PULL AND SHIFT ERRATICALLY (ABOVE AND BEYOND THAT EXPERIENCED IN OTHER CARS). IT FELT AS IF THERE'S SOMETHING NOT RIGHT WITH THE FRONT SUSPENSION. WHEN THIS HAPPENED ON HIGHWAYS WHILE USING AUTOPILOT (EXPERIENCED AT LEAST THREE TIMES), THE CAR SWERVED LEFT AND RIGHT ERRATICALLY (AFTER CHANGING LANES) IN AN EFFORT TO RE-CENTER ON THE LANE WITHOUT SUCCESS, AND I HAD TO TAKE OVER MANUALLY IN OVER TO AVOID FROM FLIPPING OVER OR AN ACCIDENT. TESLA SERVICE CENTER INSPECTED THE CAR IN LATE 2019 AND SAID EVERYTHING IS NORMAL. THEY PERFORMED A 4-WHEEL ALIGNMENT BUT DID NOT IMPROVE THE BEHAVIOR. THIS BEHAVIOR HAS GOTTEN WORSE OVER THE PAST YEAR AND IS VERY CONCERNING. I ONLY HAVE A LITTLE OVER 30K MILES ON THIS CAR, AND THEREFORE DO NOT EXPECT SUSPENSION FAILURE AT THIS LOW MILES.