NHTSA Complaint #11394882 — 2020 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11394882
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY:WINDSHIELD
Date of Incident	February 5, 2021
Date Filed	February 5, 2021
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT'S SON OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON ENTERING HIS SON'S VEHICLE, HE NOTICED THAT A LARGE HORIZONTAL CRACK HAD FORMED FROM THE TOP OF THE DRIVER'S SIDE WINDSHIELD AND EXTENDED TO THE BOTTOM PASSENGER'S SIDE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED AND THE CRACK HAD FORMED WITHOUT IMPACT. ADDITIONALLY, THE CRACK OBSTRUCTED HIS VISION WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

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