NHTSA Complaint #11394673 — 2018 NISSAN MURANO

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11394673
Vehicle 2018 NISSAN MURANO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 27,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

ON JAN 21, 2021 I WAS DRIVING OUR MURANO AND WAS IN THE DRIVE THRU LINE AT THE COUNTY HEALTH DEPARTMENT PARKING LOT, TO RECEIVE MY COVID-19 VACCINATION. AS THE LINE MOVED, I SLIGHTLY PRESSED THE GAS PEDAL MOVING SLOWLY UP IN THE LINE. WHEN THE VEHICLE IN FRONT OF ME STOPPED I SLID MY FOOT TO THE LEFT TO PRESS ON THE BRAKE. MY FOOT SLID BEHIND THE BRAKE PEDAL AND I WAS UNABLE TO APPLY THE BRAKES. MY RATE OF TRAVEL WAS LESS THAN 2 MPH, I PLACED THE TRANSMISSION IN NEUTRAL IN AN ATTEMPT TO STOP THE VEHICLE. THE VEHICLE CONTINUED TO COAST AS I TRIED TO REMOVE MY FOOT FROM BEHIND THE BRAKE PETAL. MOVING MY FOOT TO THE RIGHT IT HIT THE SIDE OF THE GAS PETAL (THE VEHICLE WAS STILL IN NEUTRAL). AS I STRUGGLED TO FREE MY FOOT, I WAS FINALLY ABLE TO DO SO. UNFORTUNATELY, MY VEHICLE BUMPED INTO THE CAR IN FRONT OF ME. THERE IS NO DAMAGE TO THAT PERSON'S CAR, MY CAR RECEIVES SOME SCRATCHES ON THE BUMPER. MY CONCERN IS IF THIS WOULD HAVE HAPPENED WHILE I WAS TRAVELING AT A HIGHER RATE OF SPEED. THIS INCIDENT COULD HAVE BEEN A LOT MORE SERIOUS AND EVEN FATAL. I BELIEVE I DID NOTHING WRONG AND THERE SHOULD BE NO WAY A PERSON'S FOOT CAN SLIDE BEHIND THE BRAKE PEDAL. THEN, THEY MUST STRUGGLE TO FREE THEIR FOOT.

Related Complaints for the 2018 NISSAN MURANO

Other SERVICE BRAKES Complaints

#11698422 My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) seve...
#11673155 NHTSA Vehicle Safety Complaint – 2018 Nissan Murano Submitted by: [XXX] Vehicle: 2018 Nissan Murano VIN: [XXX] Mile...
#11471628 Multiple times I will get a warning that emergency braking is not available for an obstruction. But no obstruction. T...
#11453537 The front radar module frequently fails disabling the Automatic Emergency Braking and the Adaptive Cruise Control.
#11424917 All of the safety lights came on including ABS and AWD sensor. I took my car to DeMaag GMC Nissan in Battle Creek MI...

Recent Complaints for the 2018 NISSAN MURANO

#11702093 UNKNOWN OR OTHER The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway....
#11698422 ELECTRICAL SYSTEM My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) seve...
#11693226 FORWARD COLLISION AVOIDANCE: WARNINGS The FCW turns off within 10 miles of driving. The FCW light clears up if the vehicle is shut off and restarted. Howev...
#11680878 POWER TRAIN During acceleration, vehicle has a jerkiness/shutter feeling throughout compartment.
#11679220 LANE DEPARTURE: BLIND SPOT DETECTION The transmission shutters at low speeds and doesn’t not engage Driving in the freeway is scary
Check any vehicle history by VIN - Free vehicle history report