NHTSA Complaint #11394662 — 2017 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11394662
Vehicle	2017 FORD FOCUS
Component	STEERING
Date of Incident	February 1, 2021
Date Filed	February 4, 2021
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON FEB 1ST 2021 THE POWER STEERING FAIL WHILE DRIVING DOWN THE ROAD ON CITY STREET. A COLLUSION WAS AVOID THANKS TO OTHER DRIVERS SWERVING OUT OF THE WAY. A ERROR MESSAGE APPEAR ON THE DASH REPORTING POWER STEERING FAULT. WE PARK THE CAR IN A PARKING LOT FOR SEVERAL HOURS UNTIL TRAFFIC WAS CLEARED UP IN THE HOPES WE COULD GET THE CAR HOME. WHEN WE WENT BACK THE ISSUE WAS RESOVLED AND WE DROVE TO THE DEALER TO DIAGNOSE. THE DEALER WAS ABLE REPRODUCE THE ISSUE AND REPLACED THE ENTIRE STEERING RACK.

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