NHTSA Complaint #11394553 — 2020 BUICK ENCORE GX
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11394553 |
| Vehicle | 2020 BUICK ENCORE GX |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 113 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
2/3/2021 I WAS DRIVING WITH MY DAUGHTER TODAY. SHE WAS DRIVING AND WE WERE APPROACHING A LEFT HAND TURN AT AN INTERSECTION. WE HAD A GREEN LIGHT AND I COULD SEE THAT HER FOOT WAS ON THE BRAKE. SHE STARTED THE TURN WITH HER FOOT STILL ON THE BRAKE. THE VEHICLE ACCELERATED WHILE HER FOOT WAS ON THE BRAKE AND THE STEERING WASN'T RESPONDING. WE HIT A TELEPHONE POLE. THIS VEHICLE WAS PURCHASED LESS THAN 2 WEEKS AGO AND HAS LESS THAN 115 MILES ON IT. THIS IS A MAJOR SAFETY ISSUE.
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