NHTSA Complaint #11394539 — 2014 RAM 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11394539
Vehicle	2014 RAM 2500
Component	ENGINE
Date of Incident	August 1, 2020
Date Filed	February 3, 2021
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT'S PARENTS OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO NORTHWEST JEEP CHRYSLER DODGE RAM (10600 SW CANYON RD, BEAVERTON, OR 97005) ON MULTIPLE OCCASIONS WHERE THE TRANSMISSION MOUNT AND TRANSMISSION WERE REPLACED. DESPITE THE REPAIRS, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

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