NHTSA Complaint #11394525 — 2014 KIA FORTE

THE 2014 KIA FORTE EX HAS ALWAYS HAD OIL CHANGES ON TIME AT ABOUT EVERY 3000 MILES. THE CAR HAS ALWAYS BEEN OPERATED IN A RESPECTFUL MANNER AS MUCH MONEY WAS SPENT BUYING THE CAR. NEVER HAD ANY PROBLEMS WITH THE CAR UNTIL RECENTLY STARTED TO VIBRATE EXCESSIVELY AT IDLE, THEN STARTED TO MAKE A NOCKING NOISE IN THE ENGINE ESPECIALLY UNDER LOAD. WE DO NOT KNOW IF THE CAR IS SAFE TO DRIVE. I AM WAITING ON A KNOCK SENSOR SOFTWARE UPDATE RECALL LETTER. THIS LETS US KNOW KIA DEALERSHIPS HAVE THE ABILITY TO PERFORM THIS PART OF RECALL AS THEY ARE UNABLE TO DO THIS AS OF 02/03/2021. I SURE HOPE WE CAN GET THIS QUALITY AND SAFETY PROBLEM RESOLVED. THE CAR HAS ONLY 70060 MILES ON IT. ENGINE FAILURE SHOULD NOT OCCUR THIS EARLY ON. I HAVE NEVER EXPERIENCED ANY TYPE OF MAJOR ENGINE FAILURES WITH A CAR WITH THIS LOW OF MILES ON IT. VERY LIKELY A MACHINING OR ENGINEERING DEFECT. RECALL SC200. TOOK TO DEALERSHIP TODAY SAID THERE IS NOTHING THEY CAN DO YET SO TO SPEAK. THEY SAID IT PASSED THE PART OF INSPECTION THEY ARE ABLE TO DO SO FAR. KIA HEADQUARTERS IN CA SAID NOTHING CAN DO YET. WE AGREED WAIT TO GET SOFTWARE UPDATE. MEANWHILE WE HAVE A CAR THAT WE ARE AFRAID TO DRIVE, MAKES LOUD NOCKING NOISE. RECALL SC200