NHTSA Complaint #11394365 — 2017 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11394365
Vehicle 2017 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

RECENTLY REPLACED BATTERY IN SUMMER OF 2020. GAVE THE VEHICLE IN QUESTION A JUMP AND UPON STARTING, SEVERAL WARNING LIGHTS APPEARED THAT HAVE TO DO WITH SOME OF THE SMART VEHICLE CONTROL. ONCE BATTERY WAS INSTALLED LIGHTS WENT AWAY FOR A FEW DAYS. BUT AFTER A FEW DAYS, THE WARNING LIGHTS HAVE CONTINUOUSLY APPEARED ON THE DASH IMMEDIATELY UPON STARTING. THESE LIGHTS HAVE TO DO WITH CRUISE CONTROL, HILL START ASSIST, TRACTION CONTROL, AND ALL WHEEL DRIVE. WHILE AT FIRST, IT WAS THOUGHT THE LIGHTS WERE GIVING A FALSE POSITIVE, BUT NOW, IT IS CONFIRMED THAT THE SAFETY FEATURES THAT THE LIGHTS ARE INDICATING ARE NOT WORKING POSING NUMEROUS SAFETY CONCERNS. HONDA CORPORATION AND HONDA DEALERSHIP HAVE NOT DEALT WITH OR PROPOSED ANY SOLUTIONS ON THE MATTER. LIVING IN A WINTER CLIMATE, ALL WHEEL DRIVE IS VITAL AND AFTER A RECENT SNOW EVENT, THE ALL WHEEL DRIVE IS NOT FUNCTIONING AT ALL POSING GREAT SAFETY CONCERN. THE LIGHTS ARE ON AT ALL TIMES AS LONG AS THE IGNITION IS ON, REGARDLESS OF STOPPED OR ACTIVELY MOVING.

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