NHTSA Complaint #11391190 — 2016 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11391190
Vehicle 2016 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65,730 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I AM SURE YOU ARE AWARE OF THIS PROBLEM WHICH WAS JUST ANNOUNCED FOR RECALL - CENTRAL MCU UNIT CAUSES BLACK SCREEN WHICH STOPS MAJORITY OF CAR FUNCTIONS TO OPERATE. HOWEVER - HERE IS A NEW TWIST! MY UNIT WAS REPLACED 2 WEEKS AGO AND WITHIN 48 HOURS THE PROBLEMS ONGOING BLACK SCREEN PROBLEMS RE-APPEARED TWICE (PLEASE, SEE ATTACHED IMAGE). BROUGHT BACK THE VEHICLE TO TESLA REPAIR CENTER AND AFTER A WEEK TESLA'S RESPONSE - "WE RESET ERRORS AND YOU ARE ALL SET". THESE ORIGINAL MCU1 UNITS ARE FLAWED AND ARE A DANGER TO DRIVERS BECAUSE PROBLEMS CAN HAPPEN ANY TIME - WHILE YOU ARE DRIVING, BACKING-UP, PARKING OR CHARGING. THESE ISSUES CANNOT BE RECTIFIED ON THE ROAD AND ARE A TOTAL HAZARD. REPLACING ONE DEAD MCU1 WITH ANOTHER ONE IS SIMPLY DELAYING THE INEVITABLE. TESLA IS AWARE OF THE FUNDAMENTAL DESIGN PROBLEMS WHICH IS WHY THEY NOT ONLY INTRODUCED A MORE STABLE MCU2 BUT ALSO HAVE BEEN VERY PROACTIVELY PUSHING CUSTOMERS TO PURCHASE IT.

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