NHTSA Complaint #11391099 — 2012 HYUNDAI TUCSON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11391099
Vehicle	2012 HYUNDAI TUCSON
Component	POWER TRAIN
Date of Incident	February 1, 2021
Date Filed	February 1, 2021
Mileage	70,068 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY AWD LIGHT COMES ON AND OFF- WHEN ON I DO NOT HAVE AWD AND IF IS A SERIOUS SAFETY MATTER. I HAVE TAKEN IT TO BE CHECKED AND WAS TOLD "OH AT TIMES YOU HAVE IT AND SOME TIMES YOU DON'T HAVE IT. MEANING AWD--THEN ANOTHER HYUNDAI DEALER INFORMED ME " OH NO PROBLEMS WHEN CHECKED ON DIAGNOSTIC". WELL WITH BEING SAID AS A NURSE , I FIND THIS UNACCEPTABLE -- ONLY 70 SOME MILES AND NOW I'M TOLD THE WARRANTY CRITERIA HAS CHANGED. PLEASE HELP AND ADVISE. YOUR WARRANTY WAS A BIG DECISION MAKER IN MY DECISION TO PURCHASE. DRIVING IN SNOW IT WENT OUT , I DROVE BECAUSE I WAS INFORMED IT WAS WORKING .LUCKY I'M ABLE TO SEND YOU THIS CONCERN AS THE END RESULT COULD HAVE BEEN A NEGATIVE IMPACT.

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