NHTSA Complaint #11391097 — 2013 FORD TAURUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11391097
Vehicle	2013 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 24, 2021
Date Filed	February 1, 2021
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I NOTICED ON THE FORD PASS APP THAT THERE WAS A WARRANTY EXTENSION FOR THE APIM ON THE SYNC SYSTEM. THEY (FORD) EXPLAINED TO ME THAT THE NOTIFICATION WAS SENT TO A PREVIOUS OWNER AND NOT ME (I HAVE OWNED THE CAR SINCE 2016). THEY NOW SAY THIS EXTENSION IS EXPIRED AND THE COST WOULD HAVE TO BE MY RESPONSIBILITY.

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