NHTSA Complaint #11390885 — 2021 GMC YUKON XL

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11390885
Vehicle 2021 GMC YUKON XL
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 150 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE ELBOW AT ZERO TO 10 DEGREES REQUIRES A MUCH LONGER REACH, THUS GREATER FORCE/TORQUE AND LONGER REACTION TIME, THAN HAVING THE SW AT A 30-40 DEGREE 'ELBOW BEND'. THE POINT IS, FOR A DRIVER TO TURN THE SW ON THIS VEHICLE, IT TAKES TOO MUCH STRENGTH AND TOO LONG A REACTION TIME TO SAFELY OPERATE IT. I DO NOT FEEL SAFE DRIVING THIS MODEL LIKE I DID WITH PRIOR MODEL YEARS. WITH THIS 'LAND YACHT' HAVING AN EVEN LONGER WHEELBASE THAN BEFORE, THE DISTANCE TO THE SW IS EVEN MORE CRITICAL IN REGARDS TO REACTION TIME AND SAFE DRIVING! PLUS, SINCE THE SW IS SO CLOSE TO THE DASHBOARD, WHEN I RAISE MY LEG TO STEP ON THE BRAKE PEDAL (WHICH NOW I HAVE TO DO BECAUSE GM ALSO TOOK AWAY THE FOOT PEDAL ADJUSTER!), MY LEG HITS THE BOTTOM OF THE SW! THE TIME IT NOW TAKES TO BRING A FOOT UP OVER THE BRAKE PEDAL, TO LOOK DOWN TO SEE IF YOUR LEG IS GOING TO HIT THE SW AND CAUSE THE SW TO EITHER STOP MOVING OR RE-DIRECT THE VEHICLE INTO AN UNPLANNED DIRECTION, ALL WHILE TRYING TO STOP THIS OVER 7,700 LB VEHICLE WITH MUSHIER BRAKES THAN ANY MODEL EVER, IS DANGEROUSLY LONG. THE OVERALL REACTION TIME TO GENERALLY STOP THIS MODEL IS AT LEAST 5 TIMES THAT OF MY 2018 YUKON XL DENALI. THE TRAVEL LENGTH OF THE SW NEEDS TO BE INCREASED 2-3 INCHES TO SAFELY OPERATE THIS TRUCK. GM MUST BE HELD ACCOUNTABLE FOR INCREASING DANGEROUS SITUATIONS WITH THEIR VEHICLES!

Related Complaints for the 2021 GMC YUKON XL

Other SERVICE BRAKES Complaints

#11659747 I am the owner of a 2021 GMC Yukon Denali with the 6.2L V8 engine (VIN: [XXX] ). This vehicle has exhibited multiple ...
#11641789 Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
#11606463 On [XXX] I brought my vehicle to Rivard Buick GMC with a squeaking noise that was check and attempted to be repair fo...
#11575674 While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (E...
#11514637 The contact owns a 2021 GMC Yukon XL. The contact stated that on numerous occasions while driving approximately 70 MP...

Recent Complaints for the 2021 GMC YUKON XL

#11719634 ENGINE On August 21, 2025, my vehicle engine died in Connecticut when I was taking my son back to college. I had to have it ...
#11715684 ENGINE Right as I was coming up on my powertrain warranty, I began to have lifter issues. I had two repairs of the original ...
#11712106 STEERING When driving at slow speed and wheels turning right or left you can hear a humming coming from the suspension. Unable...
#11712106 SUSPENSION When driving at slow speed and wheels turning right or left you can hear a humming coming from the suspension. Unable...
#11712106 WHEELS When driving at slow speed and wheels turning right or left you can hear a humming coming from the suspension. Unable...
Check any vehicle history by VIN - Free vehicle history report