NHTSA Complaint #11390796 — 2016 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11390796
Vehicle	2016 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	January 30, 2021
Date Filed	January 30, 2021
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WE STARTED DRAINED BATTERIES AT 57,000 MILES (WE ARE AT 61,000 MILES NOW), WHICH WAS ABOUT NOVEMBER 2020. AS OF TODAY, THIS IS OUR 4TH TIME HAVING A DEAD BATTERY. WE HAD A SERVICE CHECK FROM VAN SUBARU KANSAS CITY, MO IN THE LAST MONTH OR SO. THEY TOLD US NOTHING WAS WRONG WITH THE BATTERY, AND THAT WE LIKELY WEREN'T DRIVING IT ENOUGH. WE DRIVE IT DAILY, BUT NOT FOR LONG PERIODS OF TIME, EXCEPT 2 DAYS A WEEK. WE HAVE HAD TO HAVE THE BATTERY JUMPED BY OUR ROAD SIDE SERVICE. WE WILL HAVE IT JUMPED MONDAY 2/1/21 AND GO BACK TO VAN SUBARU. WE READ OF A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE. WE BELIEVE IT IS AN ELECTRICAL ISSUE. EACH TIME IT HAPPENED WAS IN HE MORNING AFTER THE CAR SAT IN THE GARAGE OVERNIGHT.

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