NHTSA Complaint #11390790 — 2016 FORD TRANSIT

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11390790
Vehicle	2016 FORD TRANSIT
Component	SEAT BELTS
Date of Incident	December 15, 2020
Date Filed	January 30, 2021
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ONE OF THE REAR SEATBELTS WILL NOT LATCH, RENDERING THAT SEAT UNUSABLE. THERE IS ALREADY A RECALL FOR THIS VEHICLE MADE AT THE SAME ASSEMBLY PLANT, ASSEMBLED DURING THE LISTED TIME PERIOD, YET MY VEHICLE DOES NOT SHOW THAT IT IS COVERED BY THIS RECALL. THE DESCRIPTION IN THAT RECALL MATCHES EXACTLY THE PROBLEM THAT I AM EXPERIENCING. WHEN ATTEMPTING TO CALL FORD MOTOR COMPANY, MULTIPLE ATTEMPTS RESULTED IN BEING HUNG UP ON DESPITE THIS OCURRING DURING THEIR LISTED BUSINESS HOURS.

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