NHTSA Complaint #11390762 — 2014 CHEVROLET IMPALA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11390762 |
| Vehicle | 2014 CHEVROLET IMPALA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
IT WAS A RECALL ISSUED IN 2014 FOR STABILITRAK FOR BAD GROUNDS ON MY CHEVY IMPALA AND I WENT TO CHEVY ABOUT IT AND PAID FOR THE DIAGNOSTICS TO CHECK AND THEY TOLD ME IT WAS THE TRANSMISSION THAT I NEEDED. ALSO, THE PAPER DOESN'T TELL ME I NEEDED A TRANSMISSION FIXED, SO I TOOK IT TO 3 DIFFERENT TRANSMISSION SHOPS AND THEY SAID IT WAS THE GROUND THAT WAS BAD. BUT I WAS NOT PAYING FOR IT AND IT WAS A RECALL ISSUED IN 2014 THAT IS HAPPENING AND IS HAPPENING TO SEVERAL OTHERS AS WELL. I CALLED THE GM AND ASKED IF ITS ANYTHING THEY CAN DO ABOUT IT SINCE IT WAS UNDE RECALL THEY ARE SAYING NO. AND THE I HAVE TO GO PAY FOR DIAGNOSTICS AGAIN SO THEY CAN SEE WHAT IT IS BECAUSE IT MAY NOT BE SAME AND I DID BEFORE AND CHEVY SAID IT WAS THE TRANSMISSION AND THE OTHER SHOPS SAID THE TRANSMISSION IS IN GREAT SHAPE IT WAS THE GROUNDS THATS BAD AND THAT IF THE ISSUE WAS UNDER A RECALL IT SHOULD BE DONE AGAIN. I TAKE THIS AS SAFETY ISSUE AND IT PUTS ME AND MY FAMILY IN DANGER AND IT IS MY ONLY TRANSPORTATION . SO I HAVE MY SON PICKING ME FOR WORK.
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