NHTSA Complaint #11390730 — 2016 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11390730
Vehicle	2016 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	January 29, 2021
Date Filed	January 29, 2021
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

STEERING WHEEL LOCKS AND ALL LIGHTS LIGHT UP ON DASH THEN VEHICLE COMPLETELY SHUTS OFF. TRIED TO JUMP VEHICLE AND VEHICLE WILL START BUT TURNS OFF A FEW SECONDS LATER. SUBARU ADVISE IT WAS A DEFECTIVE BATTERY. SUBARU THEN REPLACE BATTERY UNDER WARRANTY ON 11/05/2020. THE BATTERY WAS NOT EVEN 1 YEAR OLD WHEN IT WAS REPLACED. TODAY ON 01/29/2021 IT HAPPENED AGAIN WHILE DRIVING. LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED LIKE ON A HEY. I WAS ABLE TO PULL OFF ON THE SIDE STREET. NOW I'M WAITING FOR A TOW TRUCK TO TOW MY VEHICLE TO THE SUBARU DEALERSHIP.

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