NHTSA Complaint #11390510 — 2018 ENTEGRA ANTHEM

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11390510
Vehicle	2018 ENTEGRA ANTHEM
Component	ENGINE
Date of Incident	January 21, 2021
Date Filed	January 28, 2021
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.

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