NHTSA Complaint #11390477 — 2011 BUICK LACROSSE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11390477
Vehicle	2011 BUICK LACROSSE
Component	STRUCTURE:BODY
Date of Incident	November 1, 2019
Date Filed	January 28, 2021
Mileage	129,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TRUNK RANDOMLY OPENS. IT HAS HAPPENED MANY TIMES AND MY KEY FOB IS NOT IN MY POCKET. I KEEP IT ON A CLIP ON MY PURSE WHEN NOT IN USE. ONCE I NOTICED THE ALERT IN MY CAR POPPED UP ON MY DISPLAY WHILE DRIVING @ 55 MPH AND I DID STOP AND CLOSED THE TRUNK. MOST OF THE TIME CAR HAS BEEN STATIONARY. ONCE IT MUST HAVE BEEN OPENED DURING THE NIGHT AND IT RAINED. WHOLE TRUNK WAS VERY WET. SEVERAL TIME WHILE AT WORK AND MY CAR WAS PARKED IN THE PARKING LOT--HAD SOMEONE TELL MY MY TRUNK WAS OPEN.

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