NHTSA Complaint #11390339 — 2015 TESLA MODEL S

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11390339
Vehicle 2015 TESLA MODEL S
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 87,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHILE DRIVING MAIN SCREEN TURNS OFF - REBOOTS ABOUT 5-10 MINUTES OFF- WHILE OFF- TURN SIGNALS ARE NOT AUDIBLE INSIDE CAR ALL OTHER SAFETY PARAMETERS ARE NOT ACCESSIBLE: COLLISION AVOIDANCE, BRAKE ASSISTANCE, THIS HAS OCCURRED MULTIPLE TIMES - I MUST TAKE A PICTURE WHILE OCCURRING WHICH HAPPENS WHILE DRIVING. TESLA HAS FULL ACCESS TO LOGS. DIAGNOSTICS BY TESLA REPRESENTATIVE TELLS ME THAT MY MEMORY CHIP IS WITHIN PARAMETERS AND THUS NOT ELIGIBLE TO BE REPLACED. ALTHOUGH I MUST CONTINUE TO EXPERIENCE THE REBOOTS THAT SHUTDOWN MOST OF ITS FEATURES WHILE IT OCCURS. NOT TO MENTION MY DAILY OCCURRENCES: - CHARGING SYSTEM ADJUSTMENT PANEL DOES NOT DRAW ON SCREEN PROPERLY; WHICH CAUSES INCORRECT SELECTION OF AMOUNT OF CHARGE NEEDED. CENTER ARROW WHICH IS SUPPOSED TO SHOW DOESN'T UNTIL AFTER SELECTED.

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